Grow your skills in conflict resolution through Temple University’s four-course Conflict Process Graduate Certificate. Learn the causes of conflict and the dynamics of conflict escalation, and develop competencies in strategic approaches for conflict management, including constructive negotiation methods and mediation. Explore integration of theory and practice in community, group and organizational contexts.
This 12-credit graduate certificate program can be completed in one year, and courses are offered on evenings and weekends to accommodate schedules of busy working professionals.