Independence Community College

ICC’s Conflict Resolution Certificate Program provides its students with practical knowledge and training in conflict analysis and resolution, mediation, negotiation, peacebuilding, arbitration, group facilitation, and crisis management. The program actively incorporates intensive course sessions, lecture, seminars, and role-play in real and simulated situations to prepare students to utilize conflict analysis and resolution approaches in their work in a variety of fields. The Certificate Program is specifically designed for students and mid-career professionals to train them in conflict analysis and resolution theory, research, and practical techniques relevant to their focused area of study or work. The certification in conflict resolution is open to students or mid-career professionals seeking a certificate degree alone, as well as to students enrolled in an Associate’s degree program.